If you’d like to learn more about our creative process, please check out this article. Your customer success manager will be assisting you along the way, translating your requests into requirements and acting as a communication bridge between our creative team and you. You’ll be able to approve every version of your portrait: from the early sketch to the final one. With the Premium service package, you can take your Covatar gifting experience further and participate in our proprietary creative process, where you can add your unique vision to each step of our production process. If you purchased a portrait with the Standard service package, you could upgrade to Premium Package during the first seven (7) calendar days after submitting your questionnaire with reference photos. With the Standard package, you can choose one of 40+ unique graphic styles in our artists’ catalog, add exceptional sentimental detail to the future portrait, and unique artistic background. If you’d like to take your experience further, add a variety of customizations, or have fine details included in your initial order, please scroll down to learn more about the Standard and Premium packages. If you’d like to explore the products available under the Basic package, please, check out this page. You can customize your portrait after the delivery by adding unique details, artistic backgrounds, and more. Remember, with the Basic package, you get the same excellent quality portrait but for the price of lunch while helping one of the talented artists from our team. We offer the lowest possible price to serve low-income customers and allow them to have access to high-quality personalized gifts. Products purchased under the Basic package are excluded from all special offers and promotions. Please note, if you’re currently on a page with a specific artist style, you can choose only between the Standard and Premium packages. You can upgrade to the Standard or Premium package within the first 72 hours after submitting the questionnaire with reference photos. When you purchase a portrait with a Basic package, one of our talented artists will be assigned randomly to your order by our artificial intelligence responsible for workload management. Each package includes specific scope of work as well as a variety of benefits. To start with, we currently offer three (3) service packages: Basic, Standard, and Premium. Please, read this quick guide to our services packages. January 9, 2023: Regular office hours resume.At Covatar Market, we strive to provide our customers with unique experiences while keeping the prices suitable to your specific budget. If there are any changes or refunds needed, they will be processed at this time. Please leave a message on our answering machine or send us an e-mail at: and we will reply as soon as possible. January 5-8, 2023: Variable office hours. Please leave a message on our answering machine and we will return your call as soon as possible.ĭecember 28-January 4, 2023: Our offices are CLOSED. If you have questions, please leave a message on our answering machine and we will return your call as soon as possible.ĭecember 22-25, 2022: Our offices are CLOSED.ĭecember 26-27, 2022: Variable hours. Just keep in mind, if they are needed before Decemyou may not receive them in time. All dog tags are being made as soon as possible.ĭecember 17-21, 2022: We are still making dog tags and will ship them. * Please note: FedEx can suspend their “Overnight Guaranteed” policy during December 17-31, 2022.ĭecember 2-16, 2022: Normal office hours, closed Saturday and Sunday. Please select FedEx shipping options if you would like guaranteed delivery.ĭelivery by regular, free, US Mail and US Priority Mail might arrive (not guaranteed) by 12/23/22.ĭecemis the last day to order with shipments by US Priority Mail.ĭelivery by US Mail NOT probable (not guaranteed) to arrive by 12/23/22.įedEx 3-Day Saver no longer available shipping option for 2022.įedEx Overnight Delivery no longer available shipping option for 2022. Order Date Delivery Scheduleĭelivery by regular, free, US Mail and US Priority Mail most likely to arrive (not guaranteed) by 12/23/22. All dog tag orders are being stamped within 24-48 hours (some exceptions).įree Shipping is 1st Class US Mail.
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